Not Receiving Your Verification Code
If you didn't receive the one-time verification code HiBid emails you (when creating an account, updating your account info, or confirming your identity), try these steps:
Check Spam, Junk, or Trash folders. Verification emails are sometimes filtered there.
Add HiBid to your safe senders list so future emails aren't filtered.
Confirm the email address on your account is correct and doesn't have a typo.
Signed up with Sign in with Apple? Apple may be using a private relay address instead of your real one. See Sign in with Apple - Missing Emails to check your Hide My Email forwarding settings.
Request a new code. Codes expire after 30 minutes — if yours has expired, request a new one rather than waiting.
Try a different device or browser, in case a local mail filter is involved.
If you've tried all of the above and still aren't receiving the code, contact HiBid Support and let us know whether you're setting up a new account or updating an existing one, and what device you're using.